Support-ticket analysis
The same problems keep hitting your inbox. Find them in minutes, not months.
Paste raw support tickets and FrictionLens clusters them into the recurring UX friction actually driving them — scores each theme by severity, and turns the worst into action items you can track to done. Try it live, no signup.
How it works
From a pile of tickets to a ranked list of what to fix
01
Paste tickets
Copy raw ticket text straight from your helpdesk — no formatting, no CSV export, no integration to set up.
02
AI clusters the friction
FrictionLens groups tickets into the underlying problems — not individual complaints — and ranks each theme by how much pain it's actually causing.
03
Track fixes to done
Each theme becomes a concrete action item on a shareable status board that persists as your team ships the fixes.
Early access
Not ready to paste tickets yet?
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