The same problems keep hitting your inbox. Find them in minutes, not months.
Paste your support tickets below. FrictionLens clusters them into the recurring UX friction actually driving them, scores each by severity, and turns the worst ones into action items you can track to done.
How it works
- Paste tickets. Copy raw ticket text from your helpdesk — no formatting or CSV export needed.
- AI clusters the friction. FrictionLens groups tickets into the underlying problems, not individual complaints, and ranks them by severity.
- Track fixes to done. Each theme becomes a concrete action item on a shareable status board that persists as your team ships fixes.
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